Annuity Service Page

 

People who purchased an annuity or are receiving payments from a structured settlement may need help with some of the following items:

 

1.   Setting up direct deposit for a bank account

2.   Getting a copy of a lost or misplaced annuity policy

3.   Changing an address

4.   Changing the bank account where they are receiving payments

5.   Reporting the death of someone receiving or set to receive payments from an annuity

6.   Changing a beneficiary

7.   Asking questions as to when payments will start or how they are set up 

8.   Just have annuity questions in general

 

The following life insurance companies have well-trained customer service specialists who are there to help annuity holders. We have put together a list of companies that we work with, or have worked with in the past, and how to call their customer service associates. 

 

Some companies have websites that allow you contact them via email and fax.  When possible, we have included those pages along with the phone numbers. Click on the logos to receive the contact information.

 

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AEGON (and Commonwealth Life)
AEGON (and Commonwealth Life)

800-866-0002 http://www.aegonstructuredsettlements.com/

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Allstate Life Insurance Company
Allstate Life Insurance Company

800-840-3870 877-690-4092(FAX)

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American General Life Insurance
American General Life Insurance

800-288-4088 ext 8006

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Aviva Life and Annuity Company
Aviva Life and Annuity Company

888-285-4332 http://atheneannuity.com/customerservice/service-forms/

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Canada Life
Canada Life

800-879-8271

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CNA/Continental Life
CNA/Continental Life

877-633-5217

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First Colony Life Insurance Company
First Colony Life Insurance Company

(see Genworth)

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GE Capital Assurance Company
GE Capital Assurance Company

800-432-6631

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Genworth Life
Genworth Life

800-432-6631

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Hartford Life Insurance Company
Hartford Life Insurance Company

800-678-2282

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Jackson National
Jackson National

877-565-2968 https://www.jackson.com/forms/FormsSearch.jsp?framework-guid=36005e009a8ddc2b479d01a500980077

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John Hancock Life Insurance Company
John Hancock Life Insurance Company

866-275-5477 option 2

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Liberty Life Assurance Company
Liberty Life Assurance Company

800-451-7065 option 2 https://www.liberty-life.com/omapps/ContentServer?c=Page&p=1037792383906&pagename=Life%2FPage%2FLifeFull&cid=1239998133941

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MetLife Insurance Company
MetLife Insurance Company

800-427-9409 https://www.metlife.com/institutional-retirement/brokers/torts-settlements/index.html#settlements

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MONY, Mutual of New York and AXA
MONY, Mutual of New York and AXA

(800) 487-6669 https://us.axa.com/customer-service/overview.html

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New York Life Insurance Company
New York Life Insurance Company

212-576-6243 https://www.nylss.com/ss/v/index.jsp?contentId=152703&vgnextoid=3458966ccf317310VgnVCM100000ac841cacRCRD&vgnextchannel=8d0e0a08b7e07310VgnVCM100000ac841cacRCRD

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Pacific Life Insurance Company
Pacific Life Insurance Company

(All cases pre 1/1/2012; NY cases after 1/1/2012) 888-728-5611 http://ip.rsd.pacificlife.com/ssc/home/structured_settlementannuities.html

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Prudential Insurance Company
Prudential Insurance Company

888-778-8118 http://www.retire.prudential.com/view/page/rs/16977

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SAFECO Life Insurance Company
SAFECO Life Insurance Company

(see Symetra)

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Symetra Life Insurance Company
Symetra Life Insurance Company

800-796-3872 http://www.symetra.com/About/Pages/Contact-Symetra.aspx

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Transamerica Life
Transamerica Life

(see AEGON)

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