The McNay Group
1-800-676-2629
1-800-Mr McNay

Annuity Service Page
People who purchased an annuity or are receiving payments from a structured settlement may need help with some of the following items:
1. Setting up direct deposit for a bank account
2. Getting a copy of a lost or misplaced annuity policy
3. Changing an address
4. Changing the bank account where they are receiving payments
5. Reporting the death of someone receiving or set to receive payments from an annuity
6. Changing a beneficiary
7. Asking questions as to when payments will start or how they are set up
8. Just have annuity questions in general
The following life insurance companies have well-trained customer service specialists who are there to help annuity holders. We have put together a list of companies that we work with, or have worked with in the past, and how to call their customer service associates.
Some companies have websites that allow you contact them via email and fax. When possible, we have included those pages along with the phone numbers. Click on the logos to receive the contact information.
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800-840-3870 877-690-4092(FAX)
800-288-4088 ext 8006
888-285-4332 http://atheneannuity.com/customerservice/service-forms/
Go to link800-879-8271
877-633-5217
(see Genworth)
800-432-6631
800-432-6631
800-678-2282
877-565-2968 https://www.jackson.com/forms/FormsSearch.jsp?framework-guid=36005e009a8ddc2b479d01a500980077
Go to link866-275-5477 option 2
800-451-7065 option 2 https://www.liberty-life.com/omapps/ContentServer?c=Page&p=1037792383906&pagename=Life%2FPage%2FLifeFull&cid=1239998133941
Go to link800-427-9409 https://www.metlife.com/institutional-retirement/brokers/torts-settlements/index.html#settlements
Go to link(800) 487-6669 https://us.axa.com/customer-service/overview.html
Go to link212-576-6243 https://www.nylss.com/ss/v/index.jsp?contentId=152703&vgnextoid=3458966ccf317310VgnVCM100000ac841cacRCRD&vgnextchannel=8d0e0a08b7e07310VgnVCM100000ac841cacRCRD
Go to link(All cases pre 1/1/2012; NY cases after 1/1/2012) 888-728-5611 http://ip.rsd.pacificlife.com/ssc/home/structured_settlementannuities.html
Go to link888-778-8118 http://www.retire.prudential.com/view/page/rs/16977
Go to link(see Symetra)
800-796-3872 http://www.symetra.com/About/Pages/Contact-Symetra.aspx
Go to link(see AEGON)